The Engagement Type Object

Description

The Engagement Type object is used to represent an interaction activity. A given Engagement typically has an Engagement Type object represented in the engagement_type field.

idstringOptionalformat: "uuid"
remote_idstring or nullOptional
The third-party API ID of the matching object.
created_atdatetimeOptional
The datetime that this object was created by Merge.
modified_atdatetimeOptional
The datetime that this object was modified by Merge.
activity_typeenum or nullOptional

The engagement type’s activity type.

  • CALL - CALL
  • MEETING - MEETING
  • EMAIL - EMAIL
Allowed values:
namestring or nullOptional
The engagement type's name.
remote_fieldslist of objectsOptional