The User object

The User object is used to represent a user with a login to the ticketing system. Users are either assignees who are directly responsible or a viewer on a Ticket/ Collection.

idstringOptionalformat: "uuid"

remote_idstring or nullOptional

The third-party API ID of the matching object.

created_atdatetimeOptional

The datetime that this object was created by Merge.

modified_atdatetimeOptional

The datetime that this object was modified by Merge.

namestring or nullOptional<=254 characters

The user's name.

email_addressstring or nullOptional<=2000 characters

The user's email address. This is typically used to identify a user across linked accounts.

is_mebooleanOptional

Whether the user is the one who linked this account.

remote_was_deletedbooleanOptional

Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. Learn more.

field_mappingsobject or nullOptional

remote_datalist of objects or nullOptional

1	{
2	"id": "string",
3	"remote_id": "string",
4	"created_at": "2023-01-01T00:00:00Z",
5	"modified_at": "2023-01-01T00:00:00Z",
6	"name": "string",
7	"email_address": "string",
8	"is_me": true,
9	"remote_was_deleted": true,
10	"field_mappings": {},
11	"remote_data": [
12	{
13	"path": "string",
14	"data": {}
15	}
16	]
17	}