Track contracts
View the progress of contracts based on their status as tickets
1. User authorizes ticketing access
Your user authorizes your application to access their ticketing platform via an OAuth or similar authorization flow through Merge Link.
2. Configure contract workflow
Determine how your customer will mark tickets in your product’s frontend that require legal review (i.e. a particular collection, tag, description, or assignee).
3. Set up alerts for contract tickets
Using Merge webhooks, set up alerts for tickets that match the workflow used by your customer.
4. Update ticket progress
Use Merge’s POST and PATCH endpoints to update your customer on ticket progress, and post any evidence required.