Zoho Desk

List customer accounts with sorting and pagination.

Get detailed information for a specific customer account by ID.

Create a new customer account with company name and business details.

Update an existing customer account’s company information.

Permanently delete a customer account from the system.

List support agents with roles, status, and pagination.

Get detailed profile information for a specific agent by ID.

List contacts with email filtering, search, sorting, and pagination.

Get detailed information for a specific contact by ID.

Create a new customer contact with email and profile details.

Update an existing contact’s profile information and details.

Permanently delete a contact from the system.

List support teams (Note: ZohoDesk teams API does not support pagination parameters).

Get detailed information for a specific team by ID.

List agent roles with pagination.

List ticket views with pagination.

List tags for ticket categorization with pagination.

List time entries logged by agents with pagination.

Create a new time entry for tracking work hours.

List knowledge base articles with pagination and filtering.

Get detailed information for a specific knowledge base article.

Create a new knowledge base article with title and content.

Update an existing knowledge base article’s content or metadata.

Move a knowledge base article to trash (soft delete).

List layout configurations with pagination.

List support departments with pagination.

Get detailed information for a specific department by ID.

List products for ticket categorization with pagination.

Get detailed information for a specific product by ID.

Create a new product with name and optional details.

List tasks with status filtering and pagination.

Get detailed information for a specific task by ID.

Create a new task with subject and status.

Update an existing task’s status, priority, or other fields.

Perform global search across tickets, contacts, and accounts.

Get organization configuration details and settings.

List comments and conversation threads for a specific ticket.

Add a new comment or reply to a ticket with visibility control.

Upload a file attachment to a specific ticket.

Download a file attachment from a ticket by attachment ID.

List tickets with filtering, sorting, and pagination support.

Get detailed information for a specific ticket by ID.

Create a new support ticket with subject, contact, and optional details.

Update an existing ticket’s status, priority, assignment, or other fields.

Close a ticket by marking the status